“Form Follows Function” is a term coined in the worlds of art and architecture however it provides a great route for leaders to direct necessary, positive and continual successful change in organizations. The phrase essentially suggests that your primary function – your purpose, ideals, strategic goals, systems – defines your organization. Your form is what your clients see or perceive such as customer experience, client compassion, a vibrant business culture for your employees, the product your produce or even your building. Your ability and success in adjusting and adapting to the ever-changing marketplace has to be rooted in your purpose.
Well, the answer is yes…and no. Who doesn’t need to know that they are appreciated on occasion? However, when it comes to leadership, there is a clear difference in styles – and success – between those that need to “hear” the applause and those that “feel” the sense of accomplishment in order to be fulfilled. That’s not to say that an “atta girl” every now and then doesn’t help, just that leading by way of waiting for recognition at every turn is doing you, your co-workers and employees, and company a terrible disservice.
Have you had it with the “yeah, but” excuse? Me, too! In decision making, negotiating, or adapting to change, “yeah, but” needs to be removed from the vocabulary. In order to be an effective leader and respected authority, decisive statements and clear communication is a key element to earn loyalty and credibility and getting results. This is a lesson that not only needs to be embraced by principals of an organization but, as mentors, it is also our responsibility to assist our team members to learn.
Anyone who has spent even the briefest time working with me knows how I feel about this topic. When I was appointed to take over leadership of The Colony Beach & Tennis Resort on Longboat Key, of the 300 or so employees and dozens of department heads and supervisors, women managers could easily have been counted on one hand. While at first it didn’t register as an issue needing attention, a swift but unforced transition took place.